Returns & Exchanges
At goPure Beauty, we want you to love your skin and your results. If you are not completely satisfied with your purchase, we offer a 60-day money-back guarantee on all products.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your return package.
Pack and Ship
Securely pack the items in their original packaging if possible and drop the package off at any authorized carrier location.
Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing